How other customers influence client satisfaction during the service delivery
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Conference Papers
Year : 2011
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https://hal.univ-reunion.fr/hal-01246304
Submitted on : Friday, December 18, 2015-12:49:57 PM
Last modification on : Saturday, February 12, 2022-3:08:51 AM
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- HAL Id : hal-01246304 , version 1
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Kiane Goudarzi, Christèle Camelis, Florence Dano, Viviane Hamon, Sylvie Llosa. How other customers influence client satisfaction during the service delivery. The Naples Forum of Services, Jun 2011, Capri, Italy. ⟨hal-01246304⟩
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