The influence of other customers on satisfaction towards the service

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Submitted on : Friday, December 18, 2015 - 12:49:56 PM
Last modification on : Tuesday, September 10, 2019 - 1:06:02 PM

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Christèle Camelis, Florence Dano, Viviane Hamon. The influence of other customers on satisfaction towards the service. 12th International Research Conference in Service Management, May 2012, La Londes les Maures, France. ⟨hal-01246303⟩

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