HAL will be down for maintenance from Friday, June 10 at 4pm through Monday, June 13 at 9am. More information
Skip to Main content Skip to Navigation
Conference papers

The influence of other customers on satisfaction towards the service

Christèle Camelis 1, 2 Florence Dano 3 Viviane Hamon
1 IAE La Réunion - Institut d'Administration des Entreprises - La Réunion
2 CEMOI - Centre d'Économie et de Management de l'Océan Indien
3 CERGAM - Centre d'Études et de Recherche en Gestion d'Aix-Marseille
Résumé : no abstract
Document type :
Conference papers
Complete list of metadata
https://hal.univ-reunion.fr/hal-01246303
Contributor : Réunion Univ Connect in order to contact the contributor
Submitted on : Friday, December 18, 2015 - 12:49:56 PM
Last modification on : Tuesday, October 19, 2021 - 10:59:10 PM

Identifiers

  • HAL Id : hal-01246303, version 1

Collections

UNIV-REUNION | CEMOI | UNIV-AMU | CERGAM | UNIV-TLN | AFRIQ

Citation

Christèle Camelis, Florence Dano, Viviane Hamon. The influence of other customers on satisfaction towards the service. 12th International Research Conference in Service Management, May 2012, La Londes les Maures, France. ⟨hal-01246303⟩

Export

BibTeX TEI DC DCterms EndNote Datacite

Share

Metrics

Record views

69