The influence of other customers on satisfaction towards the service - Université de La Réunion Access content directly
Conference Papers Year : 2012
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hal-01246303 , version 1 (18-12-2015)

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  • HAL Id : hal-01246303 , version 1

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Christèle Camelis, Florence Dano, Viviane Hamon. The influence of other customers on satisfaction towards the service. 12th International Research Conference in Service Management, May 2012, La Londes les Maures, France. ⟨hal-01246303⟩
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