https://hal.univ-reunion.fr/hal-01246302 Contributor : Réunion UnivConnect in order to contact the contributor Submitted on : Friday, December 18, 2015 - 12:49:55 PM Last modification on : Saturday, February 12, 2022 - 3:08:51 AM
Kiane Goudarzi, Christèle Camelis, Sylvie Llosa. Comportements déviants des clients et satisfaction. 1ère journée d'études internationales sur la Gestion des clients, Mar 2012, Paris, France. ⟨hal-01246302⟩