Lifting the Veil on Organizational Structure: A Social Network Analysis of Professional E-Mail Use - Université de La Réunion Access content directly
Journal Articles Communications of the Association for Information Systems Year : 2006

Lifting the Veil on Organizational Structure: A Social Network Analysis of Professional E-Mail Use

Abstract

This study is about the structure embedded in e-mail relationships. Based on data describing organizational e-mail exchanges, this research deals with organizational structure, personal power, and the centrality of people in a network. Social network analysis is used to study the centralization dimension of the structure embedded in the data. The data concerns 385 employees of 36 firms within a group. Our empirical study first explores several possible assessments of power and centrality concepts; then, it tests a causal relationship between personal and organizational attributes of power and centrality indexes. Results show the relationships between personal characteristics, aspects of organizational power, and e-mail network centrality. A discussion of the way managers may use electronic communication data to better interpret the nature and the dynamic of the organizational structure concludes the article.
Fichier principal
Vignette du fichier
2006_CAIS_hal.pdf (654.21 Ko) Télécharger le fichier
Origin Files produced by the author(s)
Loading...

Dates and versions

hal-01656776 , version 1 (12-11-2019)

Identifiers

  • HAL Id : hal-01656776 , version 1

Cite

Alain Cucchi, Chantal Fuhrer. Lifting the Veil on Organizational Structure: A Social Network Analysis of Professional E-Mail Use. Communications of the Association for Information Systems, 2006, 18, pp.2-33. ⟨hal-01656776⟩
109 View
89 Download

Share

Gmail Mastodon Facebook X LinkedIn More