Olivier Sébastien, Noël Conruyt, David Grosser. Defining e-services using a co-design platform: Example in the domain of instrumental e-learning.
International Journal of Interactive Technology and Smart Education, EmeraldInsight, 2008, 5 (3), pp.144-156.
⟨10.1108/17415650810908230⟩.
⟨hal-01186184⟩