Lifting the Veil on Organizational Structure: A Social Network Analysis of Professional E-Mail Use

Abstract : This study is about the structure embedded in e-mail relationships. Based on data describing organizational e-mail exchanges, this research deals with organizational structure, personal power, and the centrality of people in a network. Social network analysis is used to study the centralization dimension of the structure embedded in the data. The data concerns 385 employees of 36 firms within a group. Our empirical study first explores several possible assessments of power and centrality concepts; then, it tests a causal relationship between personal and organizational attributes of power and centrality indexes. Results show the relationships between personal characteristics, aspects of organizational power, and e-mail network centrality. A discussion of the way managers may use electronic communication data to better interpret the nature and the dynamic of the organizational structure concludes the article.
Type de document :
Article dans une revue
Communications of the Association for Information Systems, Association for Information Systems, 2007, 20
Liste complète des métadonnées

http://hal.univ-reunion.fr/hal-01656776
Contributeur : Réunion Univ <>
Soumis le : mercredi 6 décembre 2017 - 09:13:49
Dernière modification le : mercredi 7 février 2018 - 08:22:02

Identifiants

  • HAL Id : hal-01656776, version 1

Collections

Citation

Alain Cucchi, Chantal Führer-Cucchi. Lifting the Veil on Organizational Structure: A Social Network Analysis of Professional E-Mail Use. Communications of the Association for Information Systems, Association for Information Systems, 2007, 20. 〈hal-01656776〉

Partager

Métriques

Consultations de la notice

24